Senior Care Services

Senior Health Insurance Assistance | Nutrition Services |Caregiving Services |
In-Home Respite Care | Our Place Adult Daycare | Social Services

Senior Health Insurance Assistance Program (SHIP) and Senior Medicare Patrol (SMP)

Our SHIP and SMP Counselors can answer questions about Medicare, Medicare Advantage Plans, Medigap Plans, and help you sign up for perscription drug plans. Counselors can also help Medicare Beneficiaries detect fraud through education and outreach. If you are getting ready to turn 65 or currently have Medicare, you can enroll or re-enroll in a Medicare plan every year from October 15 through December 7. This period is called "Open Enrollment" and your newly selected plan take effect on January 1 of the following year.

Call 304-348-0707 to speak with one of our Counselors. SHIP & SMP Counselors cover Boone, Kanwaha, Putnam, Jackson, and Roane Counties.


Nutrition Services

KVSS delivers meals for seniors 60 and up who are homebound AND living alone. The meals require an in-home assessment by one of our Social Service representatives and a physicians's order. Contact KVSS at the main office (304) 348-0707 to see if you may qualify.

KVSS serves senior nutrition meals at various locations throughout Kanawha County. We encourage and welcome seniors over the age of 60 to visit and join us for a nutritious meal. To help in the cost of the meal, all seniors 60 and older are asked to contribute a "suggested donation" in the amount you are comfortable in giving. Suggested donations start at $2.00 per meal. Those who attend and are under 60 years of age, as a guest of a senior, caregiver, friend or visitor, are required to pay $6.30 per meal at one of the congregate group nutrition sites. This program is operated under a Federal Grant for persons over the age of 60. This grant does not cover the cost of the meal so we encourage the suggested donation to keep the program in operation. We hope you will enjoy a fantastic meal with us, prepared by one of our chefs and their staff and you will meet some wonderful people, as well.

NOTICE: Due to COVID19 recommendations by the CDC, the Charleston Health Department, and the WV Govenor's Office all the Nutrition Sites have "Grab-n-Go" meals available. Meals can be delivered in some cases for those who have been involved the Nutrition Program. Speak to a counselor if you have questions.

Charleston Area Nutrition Site C.A.N.S.
1710 Pennsylvania Avenue, Charleston
11:45 am
Elk River Community Center
1078 Main St.,  Elkview
11:45 am
Reservations Needed
Aldersgate Senior Meal Program
6823 Sissonville Dr.,  Sissonville
12:00 pm  (Noon)
Reservations Needed
Rand Community Center
5701 Church St.,  Rand
3:00 pm
Chesapeake Senior Meal Program
12404 MacCorkle Ave.,  Chesapeake
11:00 am
Nitro Senior Meal Program
21st Street & 2nd Avenue,  Nitro
11:30 am
Hansford Center
500 Washington St., St. Albans
12:00 pm  (Noon)
210 12th St., Dunbar
12:00 pm  (Noon)
Reservations Needed
East End Resource Center
512 Ruffner Ave., Charleston
Wednesday Meal Only - 12 pm  (Noon)
Beginning November 1st, 2019 - 5 days a week
Reservations Needed

We also provide in home delivered meals and require an in-home assessment by one of our social services representatives. To see if you qualify, contact our main office (304)348-0707 and ask to speak to one of our representatives. Federal Guidelines apply to this program.

Community Health Programs Caregiving Services

KVSS helps keep seniors and disabled individuals to remain in the confort of their own home.

Caregivers are trained in CPR, First Aid, and basic caregiving skills including bathing, dressing, meal preparation, light housekeeping, laundry, and necessary errands.

Services are provided through:

  • Veterans Administration - Requires a referral from the VA
  • Lighthouse Program - Income based and does not require Medicaid
  • Creative Care - Specifically designed for the needs of the client. Private pay or Private insurance only
  • Medicaid Aged and Disabled Waiver - Requires medical and financial eligibility. Case Managers assist with eligibility
  • Medicaid Personal Care - Requires medical and financial eligibilty 
Please call KVSS at (304)348-0707 and ask to speak with a Social Service Representative to get detailed information.

Respite Care

NOTICE: Due to COVID19 recommendations by the CDC, the Charleston Health Department, and the WV Govenor's Office the Respite Care Programs where there is a congregate setting have been suspended. Speak to a counselor if you have questions.

The Family Caregiver Program provides much needed temporary respite for family members who are caring for their loved ones. Respite may be provided in the home or in a congrgate setting. The congregate setting is our Audlt Day Program which is called "Our Place".

Family Alzheimer's In-Home Respite - (FAIR): The FAIR Program is a program designed to provide care to individuals with Alzheimer's of related dementia and to give caregivers a needed break. FAIR program can be provided in-home or congregate setting.

What services are provided? A trained worker can go into the home to provide:

  • A regular break for caregivers
  • Stimulation and socialization for persons with dementia
  • Nutritional Support
  • Provide leisure activities 

What are the eligibility requirements for FAIR?

  • The person receiving care must have a diagnosis of Alzheimer's disease or related dementia
  • There must be an unpaid caregiver
  • The care must be provided in West Virginia 

Is there a charge for FAIR Services?
The fee for FAIR services depends upon the income of the person receiving care. Fee Schedules for FAIR were established and can be found in the FAIR Manual.

Title III-E Program:
Is also designed to provide respite for unpaid caregivers. However, these care recipients are not required to have a diagnosis of Alzheimer's or related dementia. Services provided are the same as in the FAIR Program, also can be provided in-home or congregate setting.

Is there a charge for Title III-E Services:
It is recommended that donations follow a sliding scale.

"Our Place" Adult Day Center

The Family Caregiver Program in Our Place has group respite services that give relief to unpaid caregivers, whether family member or friends. The Caregiver can drop their loved ones off at the Our Place and run errands, go to work, or simply get much needed rest. Your loved one will be in a safe, social, stimulating, and supervised environment.

"Our Place" Adult Day Center is conveniently located at 1710 Pennsylvania Avenue, in Charleston. The Center is open Monday through Friday from 8 am to 5:30 pm and local transportation is available and tours of the center can be arranged.

Respite services are available for those who need only minimal physical assistance. Days and hours are determined on an individual basis depending on the need and availability of hours of the program and staff.

Our caregivers are trained in CPR, First Aid, OSHO regulations, housebound caregiving skills, and Alzheimer's and dementia care. Family members and friends are also offered training, counseling, support, and referral services upon request.

Our clients include adults both with Alzheimer's disease or other related dementias who need only minimal physical assistance and who would benefit from socialization and stimulating activities to enrich their lives.

The KVSS Caregiver Day Program's small group setting allows for increased interaction between staff and participants with emphasis on stimulating the whole person: cognitively, physically, spiritually, and socially. All programming is designed to help maintain cognitive abilities, memory enhancement and life enrichment

Programming is based on the Best Friends Approach where clients and staff share meals, music, exercise, dance, laughter, reminiscence, socialization and community service projects.

Friends that attend, "Our Place" Adult Day Center experience days full of smiles and laughter while engaging in lifelong interests along with opportunities to experience new activities. Families also tell us that their loved ones look forward to being with their friends at the center.

Family members have told us that our Adult Day Program does much more than help the caregiver and provide respite. They have reported that their loved ones seem happier, exhibit fewer troublesome behaviors, sleep through the night more frequently, and report feeling more useful by helping with community service projects and being involved in volunteer opportunities.

Social Services

Our Social Service Representatives offer support that enable older adults to access services that address functional limitations, promote socialization, promote health, independence, and elder rights through personalized one-on-one consultations and group interactions. 

Social Service Representatives can help with:

  • Utility Assistance Resources
  • Medicare Applications and Renewals
  • QMB, SLIM B and Enhanced Medicaid Assistance
  • LIEP Applications
  • Veggie Vouchers
  • Personal Care Supplies
  • Medicare Counseling

Kanawha Valley Senior Services, Inc. does not discriminate against any individual on the basis
of race, color, religion, sex, handicap, disability, age, or national origin. EOE

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